Let's dive into the topic, whether computer can help us predict emotions hidden in text. While reading an article, one can easily extract statistical data, such as word count or sentence length. What about problems more subtle and complex problems?
In this article we will establish an automated customer satisfaction analysis based on opinon mining. The purpose of such a system is to provide valuable insight based on reviews and social media comments in an automated manner.
A wide class of business problems can be solved with AI. In this post, we'll take a closer look at some of the fields we specialise in, the AI technologies we use and their sample business applications.