In this article we will establish an automated customer satisfaction analysis based on opinon mining. The purpose of such a system is to provide valuable insight based on reviews and social media comments in an automated manner.
In this article we will establish an automated customer satisfaction analysis based on opinon mining. The purpose of such a system is to provide valuable insight based on reviews and social media comments in an automated manner.
Customer churn rate is a measurement of how often new customers try a product or service and then stop using it. It is most useful in all types of subscription services - telecoms, internet operators, electricity suppliers or insurances. The churn rate describes how "loyal" our clients are, or how frequently they resign or move to competition.
Every sport discipline has a method to compare skills between athletes. Runners measure time on a lap or a marathon, cyclists use network apps such as Strava. When it comes to climbers they introduce some unique grading systems.
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